Store Assistant Manager - The Salvation Army Waipahu Thrift Store $18.50/hour

Salvation Army Careers•Waipahu, HI

1d•Onsite

About The Position

The Assistant Store Manager partners with the Store Manager in the day-to-day operation of The Salvation Army Waipahu Thrift Store. The role supports retail routines, sales and profitability goals, employee scheduling and development, customer and donor service, back-room processing, safety, and the protection of store assets. The Assistant Store Manager assumes responsibility for daily store operations when the Store Manager is absent and may be transferred or relocated between stores based on business needs.

Requirements

High school diploma or equivalent.
Understanding of basic office applications, including Microsoft Word, Excel, and Outlook.
Valid driver’s license, proof of insurance, and access to a motor vehicle.
Must pass a background check, including criminal history and sex offender registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull items such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.

Nice To Haves

Preferred minimum of 2 years of previous retail management or supervisory experience.

Responsibilities

Partner with the Store Manager on daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for all day-to-day store operations in the Store Manager’s absence.
Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and organizational goals.
When the Store Manager is absent, schedule employees to ensure coverage in the store and donation center, coordinate team meetings, and review and maintain accurate payroll records, including time and attendance edits.
Assist with hiring, training, directing, developing, and coaching store employees.
Communicate personnel issues and performance results to the Store Manager; coordinate disciplinary warnings, conference reports, evaluations, and performance results as needed.
Promote customer and donor satisfaction through excellent service and develop strategies to improve the customer experience and community relations.
Support the Store Manager in ensuring back-room processors and warehouse associates work effectively and meet daily processing goals.
Supervise and support program beneficiaries and report conduct when work therapy assignments are in place.
Protect and secure store currency, inventory, and property, including safe funds, bank deposits, merchandise, equipment, and the building; complete required daily cash logs and deposits and secure the building during non-operating hours.
Help establish and maintain safety measures consistent with policy and regulations, promptly report safety issues and incidents, assist with weekly store meetings, and attend monthly safety meetings when the Store Manager is absent.
Complete other tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, or Command Administration.
Transfer or relocate between stores based on business needs when directed by Command Retail Directors or Command Administration.