About The Position

The Warehouse Supervisor leads warehouse associates and beneficiaries to support efficient operations and meet production goals. The role shares responsibility for production department performance, maintains merchandise quality and pricing standards, safeguards high-value items, and ensures safe use and maintenance of warehouse supplies and equipment. The supervisor also maintains an orderly work area and follows applicable Army policy and government safety regulations. Other written or verbal duties may be assigned by the supervisor.

Requirements

  • Ability to lead, motivate, and mentor teams of warehouse associates and beneficiaries.
  • Strong communication, leadership, accountability, and follow-through skills.
  • Ability to differentiate the quality of donated items.
  • Proven track record of meeting production goals.
  • Previous experience working with diverse and vulnerable populations.
  • High school diploma or equivalent required.
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
  • Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing and merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
  • Ability to lift up to 50 pounds.
  • Ability to perform repetitive motion tasks.

Responsibilities

  • Coach and train warehouse associates and beneficiaries to improve operational efficiency and achieve production goals.
  • Evaluate employee performance, provide accurate reviews, and set clear, attainable goals.
  • Share responsibility for production department performance and lead by example.
  • Ensure merchandise is priced according to the pricing structure and that quality control is maintained for all materials.
  • Collect and secure jewelry and other high-ticket items.
  • Enforce the policy prohibiting merchandise from being taken, given, or lent, and prohibit shopping or storing product. Merchandise must not be sent to a specific location for later purchase.
  • Ensure the safe and proper use and maintenance of warehouse supplies and production equipment.
  • Keep the immediate work area clean, neat, and organized.
  • Follow safety measures established by ARC policy and government regulations.
  • Perform other written or verbal duties assigned by the supervisor.

Benefits

  • Opportunity for career growth
  • Paid time off
  • Employee discounts
  • Employee referral bonuses
  • Medical, dental, and vision benefits
  • Retirement plan
  • AFLAC
  • Employee Assistance Program (EAP)
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