Store Assistant Manager - The Salvation Army Waipahu Thrift Store $18.50/hour

The Salvation Army Southern California•Waipahu, HI

9h•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in the day-to-day operation of The Salvation Army Thrift Store, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations. The role assumes responsibility for daily store operations when the Store Manager is absent and helps monitor performance indicators, sales, profitability, staffing, payroll records, and employee development. The Assistant Store Manager helps ensure excellent service for customers and donors, effective back-room processing, and safe, secure store operations. The position also supports employee scheduling and meetings, personnel matters, beneficiary work therapy assignments when applicable, safety procedures, and other duties assigned by store and command leadership. The Salvation Army Thrift Stores provide retail service while supporting spiritual, social, and rehabilitation programs for people in need.

Requirements

High school diploma or equivalent.
Ability to communicate effectively with management, store employees, customers, and donors.
Basic proficiency with office applications, including Microsoft Word, Excel, and Outlook.
Valid driver’s license, proof of insurance, and access to a motor vehicle.
Must pass a background check, including criminal history and sex offender registry checks.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, and pull objects such as files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive motion tasks.

Nice To Haves

Preferred minimum of two years of previous retail management or supervisory experience.

Responsibilities

Partner with the Store Manager in daily store operations, including opening and closing procedures, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations in the Store Manager’s absence.
Help monitor and analyze key performance indicators to drive sales and profitability in line with budgets and organizational goals.
When the Store Manager is absent, schedule employees to provide appropriate store and donation-center coverage; coordinate morning and shift-change meetings; and review and maintain accurate payroll records, including time and attendance edits.
Assist with hiring, training, and directing the store team; develop employees and provide performance coaching.
Communicate personnel issues and performance results to the Store Manager; coordinate disciplinary warnings, conference reports, evaluations, and performance results as needed with store and human resources leadership.
Promote customer and donor satisfaction through excellent service and community relations, and develop strategies to improve the customer experience.
Support the Store Manager in ensuring back-room processors and warehouse associates work efficiently and meet daily processing goals.
Supervise, support, and report on the conduct of program beneficiaries when work therapy assignments are in place.
Protect and secure store currency, inventory, and property, including safe funds, bank deposits, merchandise, equipment, and building security; maintain daily cash logs and deposits and secure the building during non-operating hours.
Establish and maintain safety measures consistent with organizational policy and government regulations, and promptly report safety issues and incidents.
Assist the Store Manager with conducting and recording weekly store meetings and attend monthly safety meetings in the Store Manager’s absence.
Complete tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, and Command Administration.
Transfer or relocate between stores based on business needs when directed by Command Retail Directors or Command Administration.
Perform other written or verbal duties assigned by store and command leadership.