Store Assistant Manager - The Salvation Army Kailua Thrift Store $20/hour

The Salvation Army Southern California•Kailua, HI

About The Position

The Assistant Store Manager partners with the Store Manager in the day-to-day operation of The Salvation Army Thrift Store. Store routines include opening and closing procedures, point-of-sale operations, inventory management and rotation, ARC merchandising standards, and donations. The Assistant Store Manager assumes responsibility for store operations when the Store Manager is absent and helps drive sales, profitability, customer and donor satisfaction, and efficient processing. The role includes scheduling and supporting employees, maintaining payroll and attendance records, helping hire and train staff, coaching performance, and communicating personnel matters to management. The Assistant Store Manager also helps oversee back-room processing, supervises program beneficiaries when work therapy assignments are in place, and safeguards store funds, inventory, property, and building security. The position supports safety compliance, reporting, and required meetings, and may involve transfer or relocation between stores based on business needs.

Requirements

High school diploma or equivalent.
Valid driver's license, proof of insurance, and access to a motor vehicle.
Pass a background check, including Criminal History and Sex Offender Registry checks.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing and merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.

Nice To Haves

At least 2 years of retail management or supervisory experience is preferred.
Understanding of basic office applications, including Microsoft Word, Excel, and Outlook.

Responsibilities

Partner with the Store Manager in daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations when the Store Manager is absent.
Assist the Store Manager in monitoring and analyzing key performance indicators to drive sales and profitability in line with budgets and organizational goals.
When the Store Manager is absent, schedule employees to ensure appropriate store and donation-center coverage, coordinate morning and shift-change meetings, and maintain accurate payroll, time, and attendance records.
Assist with hiring, training, and directing the store team; develop employees and provide performance coaching.
Communicate personnel issues and performance results to the Store Manager; issue disciplinary warnings, conference reports, evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist, and District Sales Manager.
Promote customer and donor satisfaction and community relations, and develop strategies to improve service and the customer experience.
Support the Store Manager in ensuring back-room processors and warehouse associates work effectively and meet daily processing goals.
Supervise, support, and report on program beneficiaries when work therapy assignments are in place at the location.
Protect store currency, inventory, and property, including safe funds, bank deposits, merchandise, equipment, and building security; log and complete cash deposits daily and secure the building after operating hours.
Establish and maintain safety measures consistent with ARC policy and government regulations; promptly report safety issues and incidents.
Assist the Store Manager with conducting and recording mandatory weekly store meetings and attend monthly ARC safety meetings in the Store Manager's absence.
Complete tasks assigned by the Store Manager, District Sales Manager, Command Retail Directors, and Command Administration.
Transfer or relocate between stores if directed based on business needs.
Perform other written or verbal duties as assigned by designated management.