Assistant Store Manager

Shoe Carnival•Rockwall, TX
•Onsite

About The Position

Shoe Carnival is seeking a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time, on-site role, the Assistant Store Manager serves as a key holder, leads by example, and helps create a fun, customer-first store environment. The position supports the General Manager in achieving sales goals and includes customer service, associate training, task coordination, store presentation, cash handling, and loss prevention responsibilities.

Requirements

  • At least 2 years of retail or customer service experience.
  • Strong communication and leadership skills.
  • Great customer service skills and a positive attitude.
  • Must be able to complete Key Carrier Certification within 60 days.
  • Must be at least 18 years of age.
  • Must be able to stand, walk, and lift up to 25 lbs.
  • Must be comfortable bending, reaching, and working on your feet.
  • Flexible availability, including nights, weekends, and holidays.

Nice To Haves

  • Previous supervisory experience.

Responsibilities

  • Open and close the store as a key holder.
  • Support the General Manager in reaching sales goals.
  • Lead customer service efforts and resolve issues professionally.
  • Train and guide associates on processes and standards.
  • Delegate daily tasks and coordinate breaks.
  • Assist with visual merchandising and store presentation.
  • Perform register overrides, safe and till counts, and cash reconciliation.
  • Follow and promote loss prevention procedures.

Benefits

  • Friendly, team-focused environment.
  • Great experience for future retail managers.
  • Hands-on leadership training.
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