Assistant Store Manager

Arc Employee Portal•Kensington, NY

13d•Onsite

About The Position

Arc is seeking an organised, customer-focused Assistant Store Manager to support the day-to-day operations of its on-campus retail store at UNSW. The role combines retail operations, team leadership, customer service, and event coordination in a university environment. Reporting directly to the Retail Store Manager, the Assistant Store Manager supports store operations and helps manage major retail and graduation events throughout the year. The position is full-time, with a Monday-to-Friday roster and limited weekend work. Weekends are required only during major event periods. The role is based at the Kensington Campus.

Requirements

Experience working in a similar retail, operations, or organisational environment.
Demonstrated leadership and people management experience.
Strong cash handling and reconciliation skills.
Excellent organisational and time management skills.
An understanding and appreciation of cultural diversity.
Proficiency in Microsoft Office applications.
Knowledge of Workplace Health and Safety (WHS) practices and ethical workplace standards.
Strong communication and customer service skills.
Eligibility to work in Australia.

Responsibilities

Assist the Store Manager with daily retail operations.
Coordinate, monitor, and report on operational activities.
Ensure compliance with Arc's Workplace Health and Safety (WHS) policies and procedures.
Maintain and monitor inventory levels.
Manage large teams and staff rosters during peak event periods.
Coordinate mobile retail spaces and operational requirements during Graduation Season.
Deliver exceptional customer service and champion Arc's values.
Undertake cash handling duties as required.
Manage stock ordering and receipt processes.
Conduct regular stocktakes.
Support website management and updates.