Store Manager

Liquor Stores USA•Anchorage, AK

14d•$60,000 - $70,000•Onsite

About The Position

Brown Jug, a premium retailer of wine, beer, and spirits, is seeking a Store Manager to lead and direct a multimillion-dollar business unit at store #264 in Anchorage, Alaska. The role focuses on delivering an exceptional customer experience, training and developing team members, building a strong sales culture, and maintaining operational excellence and financial and regulatory standards. The Store Manager leads people management, customer service, financial planning, day-to-day store operations, merchandising, inventory, and regulatory compliance. The position requires a varied retail schedule, including evenings and weekends, with specified opening, mid, closing, and weekend shifts. The manager must also meet physical requirements including lifting, standing for extended periods, and climbing ladders.

Requirements

At least 3 years of experience in a retail environment.
High school diploma or equivalent.
TAP or Rserving certification.
Highly self-motivated and customer-service driven.
Ability to effectively lead a large team.
Strong sales background and a proven track record of success.
Strong written and verbal communication skills.
Must pass a background check.
Must have access to reliable transportation.
Strong understanding of store operating reports, including profit-and-loss statements.
Available to work a varied retail schedule, including evenings and weekends.
Able to safely lift up to 50 pounds, stand for extended periods, and climb ladders.

Nice To Haves

At least 3 years of supervisory and/or management experience.
First-Aid certificate.
Training in wine, beer, or spirits.

Responsibilities

Create an inviting workplace culture and serve as a role model who coaches, mentors, and inspires team members.
Delegate tasks, set priorities, communicate clearly, and lead effective huddles, meetings, and coaching sessions.
Recruit in-store, create succession plans, address performance gaps, and ensure required training is completed on time.
Create or monitor efficient weekly schedules for sales and support functions.
Provide exemplary customer service and resolve customer complaints, informing the Area Manager of complaints.
Manage new product launches, review customer surveys, use local market trends, and evaluate promotions and programs, making recommendations to the Area Manager.
Meet required manager schedules, including specified Saturday and December weekend shifts, mid-shifts, closing shifts, and opening shifts.
Plan and organize labor, inventory, and finances to meet short- and long-term goals; meet or exceed financial targets in partnership with the Area Manager.
Monitor loss prevention, review invoices, costs, and profit-and-loss documentation for accuracy, and adjust schedules to achieve labor-cost targets.
Ensure merchandising and pricing guidelines are followed, maintain a clean and presentable store, address maintenance issues, and execute merchandising programs.
Manage store communications, maintain inventory levels, and oversee inventory ordering and receiving.
Organize or attend OHS and loss-prevention meetings and training, increase and share industry knowledge, and develop relationships with store stakeholders.
Set daily store tasks and review and execute flyers, upcoming events, and promotions.
Implement and maintain compliance with OHS, LP, TAP or Rserving, and other regulatory procedures.
Participate in health inspections, audits, and corrective actions; maintain required First-Aid, LP, and OHS training; and ensure employees maintain TAP or Rserving certification.
Ensure compliance with Alaska ABC Board and other government guidelines and adhere to company policies, with a focus on social responsibility.