Store Manager Jobs

About The Position

Requirements

• Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including extended days, evenings, and weekends.
• Willingness to accept assignment into a Store Manager position if offered.
• Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

• PTCB Certification.
• Bachelor’s degree.
• Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

• Complete the accelerated Store Manager development program, required certifications, classroom and online learning, on-the-job training, assigned rotations, and learning objectives.
• Follow individual development plans and participate in development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
• Pursue self-development and learn retail, pharmacy, management, company procedures, and relevant computer and technology systems.
• Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
• Engage customers and patients, answer questions, resolve complaints, model customer-service practices, and support improvements to customer service in the front end and pharmacy.
• Shadow and support the Store Manager in supervising store operations and team members, including shift transitions, task delegation, merchandising, and promotional displays.
• Support asset protection and loss prevention; learn to use electronic surveillance systems and ensure price accuracy through reports and audits.
• Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
• Supervise assigned-location operations in compliance with applicable laws, regulations, and company policies; support team member safety and use the Security Operations Center effectively.
• Complete special assignments and assist team members as needed while maintaining respectful relationships with coworkers and business partners.
• Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
• Review asset protection data, daily performance indicators, and weekly operational metrics; prepare improvement plans with the Store Manager and District Manager.
• Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
• Work with the Store Manager to understand inventory metrics and processes, and help plan, implement, execute, and review business growth initiatives and community or retail partnerships.
• Learn people-management practices and systems, including training, coaching, performance conversations, discipline, performance improvement plans, and compliance with employment-related policies and laws.
• Support the Store Manager in using team members’ strengths to improve engagement, address challenges, solve problems, and adapt to change.
• Attend critical communications and learn effective feedback and communication practices; assist with community events and facilitate discussions about operational and engagement metrics.