Store Manager 318

Hibbett•Clanton, AL

5d•$15 - $20•Onsite

About The Position

The Store Manager oversees sales efforts across all store departments and supervises overall store operations to ensure efficiency and profitability. The role communicates and upholds organizational policies, goals, and standards to the sales team, works toward sales goals, and communicates regularly with the District Sales Manager and Store Support Center to support initiatives and business growth. The Store Manager represents the company professionally to employees, customers, and the community, maintains knowledge of each product area, and promotes merchandise while delivering outstanding customer service. The position directs store sales, staffing, scheduling, training, performance management, inventory, security, marketing execution, and customer service. It manages subordinate supervisors and non-management employees and is accountable for the overall direction, coordination, and evaluation of the store team.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets at the designated store.
Direct the store’s sales efforts and train and mentor associates in sales strategies and skills.
Monitor sales statistics, inventory, and expenses that contribute to store profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Provide information about and follow through on marketing and advertising plans; stay aware of customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Deliver outstanding customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective and accurate internal controls and reporting potential fraud risks.
Interview, hire, train, plan, assign, and direct employee work; appraise performance, reward and discipline employees, address complaints, and resolve problems.