The Restaurant Assistant Manager (RAM) assists the Restaurant Manager with daily restaurant operations and supervises the team in the manager’s absence. The RAM leads and coaches Restaurant Team Members and partners with the management team to maintain Company and Brand operating standards and ensure guest satisfaction. The role includes providing guest service, assigning and following up on shift duties, maintaining cleanliness, directing food preparation and service, supporting training, and ensuring product quality, food safety, and operational standards. The RAM monitors cash, sales, and inventory records, completes required shift and end-of-day paperwork, and communicates discrepancies to a supervisor. When the Restaurant Manager is absent, the RAM handles additional administrative responsibilities, including paperwork, inventory and cash counts, and truck orders. The RAM helps maintain a safe environment, reports incidents according to the Company’s 5-minute rule policy, and partners with the Restaurant Manager to meet financial and operational metrics. The position requires full-time availability during all hours of operation, including at least one hour before opening and after closing. It involves frequent standing and walking, working around hot and cold conditions and restaurant equipment, and lifting up to 50+ pounds occasionally.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed