Store Manager Unassigned

Walgreens•Fenton, MI

7d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full store operations across the front end and pharmacy. The employee completes a learning program within the specified timeframe and, under the direction of a Store Manager, learns to oversee a Walgreens store while shadowing or assisting the Store Manager. The role includes training, rotations in other area stores, and demonstrating readiness for a permanent Store Manager assignment. The position develops skills in customer experience, store and pharmacy operations, business performance and planning, people management, and communications. It includes learning and applying company procedures and compliance requirements; supervising team members and operational activities; reviewing business and pharmacy performance; and supporting customer service, asset protection, inventory management, and community initiatives. The role requires willingness to accept a Store Manager assignment if offered and to transfer among Walgreens retail assets within the same hiring area.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer as a Retail Store/Hospitality Manager or Assistant Manager, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, required certifications, classroom and online learning, on-the-job training, assigned rotations, and learning objectives.
Follow individual development plans and participate in development conversations with the Store Manager and District Manager; demonstrate readiness and proficiency to the Regional Vice President.
Pursue self-development and learn retail, pharmacy, management, company procedures, and relevant computer and technology systems.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, answer questions, resolve complaints, model customer-service practices, and support improvements to customer service in the front end and pharmacy.
Shadow and support the Store Manager in supervising store operations and team members, including shift transitions, task delegation, merchandising, and promotional displays.
Support asset protection and loss prevention; learn to use electronic surveillance systems and ensure price accuracy through reports and audits.
Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returns, and transfers for front-end and pharmacy merchandise.
Supervise assigned-location operations in compliance with applicable laws, regulations, and company policies; support team member safety and use the Security Operations Center effectively.
Complete special assignments and assist team members as needed while maintaining respectful relationships with coworkers and business partners.
Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
Review asset protection data, daily performance indicators, and weekly operational metrics; prepare improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Work with the Store Manager to understand inventory metrics and processes, and help plan, implement, execute, and review business growth initiatives and community or retail partnerships.
Learn people-management practices and systems, including training, coaching, performance conversations, discipline, performance improvement plans, and compliance with employment-related policies and laws.
Support the Store Manager in using team members’ strengths to improve engagement, address challenges, solve problems, and adapt to change.
Attend critical communications and learn effective feedback and communication practices; assist with community events and facilitate discussions about operational and engagement metrics.