Store Manager Unassigned

Walgreens•Royal Oak, MI

About The Position

The Store Manager Unassigned role is an accelerated development position designed to prepare the employee for a permanent Store Manager assignment. The employee learns Walgreens’ operations and ways of working to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee shadows and assists with store operations and completes the development track within the timeframe set out in the learning plan. The role includes classroom, online, and on-the-job training; assigned rotations at other area stores; individual development plans; and regular growth conversations with the Store Manager and District Manager. The employee must demonstrate readiness and proficiency to the Regional Vice President. Training includes obtaining required certifications, learning Walgreens’ systems and procedures, and acquiring pharmacy technician registration or licensure as required by state law. As experience develops, the employee supports and demonstrates proficiency in customer service, store and pharmacy operations, merchandising, asset protection, inventory management, financial and performance analysis, business planning, people management, and team communications. The role also involves compliance with applicable laws and company procedures, supporting team members, and participating in community events. The employee must be willing to accept a Store Manager assignment if offered and transfer to other Walgreens retail assets within the same hiring area.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment into a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.
PTCB certification.
Managerial experience as a Retail Store/Hospitality Manager or Assistant Manager, with people leadership, business management, and customer-facing experience.

Nice To Haves

Bachelor’s degree.
PTCB certification.

Responsibilities

Complete the accelerated Store Manager development track, including required certifications, classroom learning, online training, on-the-job training, assigned rotations, and individual development objectives.
Shadow and assist the Store Manager in leading full-store operations across the front end and pharmacy.
Engage customers and patients, resolve complaints, answer questions, model customer-service practices, and help improve service metrics and customer loyalty.
Gain experience supervising store operations and team members, including opening, closing, shift changes, task delegation, and merchandising activities.
Support asset protection, loss prevention, electronic surveillance, price accuracy, and inventory management.
Ensure standard operating procedures are followed for receiving, counting, ordering, pricing, returning, and transferring merchandise in the front end and pharmacy.
Support safe store operations and compliance with company policies and applicable laws and regulations, including those governing alcohol, tobacco, fresh food, and pharmacy products.
Analyze store and pharmacy financial and performance data, identify sales opportunities, and develop action plans to improve results and control costs.
Work with the Store Manager to understand inventory metrics and plan, execute, and review initiatives to grow front-end and pharmacy business.
Learn and support people-management activities, including team training and coaching, performance conversations, action planning, and appropriate use of discipline and performance improvement plans.
Attend critical communication sessions, learn effective feedback and communication practices, facilitate discussions about operational and engagement metrics, and assist with community events.
Complete special assignments and other tasks as assigned, including assisting team members as needed.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification as required.