Store Manager Unassigned

Walgreens•Canton, OH

11d•$27 - $49

About The Position

The Store Manager Unassigned role is an accelerated development position preparing the employee to lead full-store operations across the front end and pharmacy. Under the direction of a Store Manager, the employee learns and helps oversee store operations by shadowing and assisting the Store Manager, completing assigned training and rotations, and demonstrating readiness for permanent assignment to a Store Manager position. The role involves learning Walgreens’ operational procedures, systems, compliance requirements, customer service practices, business performance management, planning, and people management.

Requirements

Bachelor’s degree and 3 years of retail management experience, or a high school diploma/GED and 5 years of retail management experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including extended days, evenings, and weekends.
Willingness to accept assignment to a Store Manager position if offered.
Willingness to transfer to other Walgreens retail assets within the same hiring area.

Nice To Haves

PTCB Certification.
Bachelor’s degree.
Managerial experience with another employer in a retail store or hospitality manager or assistant manager capacity, including people leadership, business management, and customer-facing experience.

Responsibilities

Complete the accelerated Store Manager development program, required certifications, classroom and online learning, on-the-job training, assigned rotations, and individual development plans.
Learn and implement standard operating procedures and compliance requirements across front-end and pharmacy operations, and gain proficiency with relevant computer systems, technology, and software.
Obtain pharmacy technician registration or licensure as required by state law and pursue PTCB certification when required by the state.
Engage customers and patients, address questions and complaints, model customer service best practices, and support improvements to customer service metrics.
Shadow and assist the Store Manager in supervising store operations and team members, including shift changes, task delegation, merchandising, and promotional displays.
Support asset protection and loss prevention, monitor surveillance systems, and help maintain price accuracy through reports and audits.
Learn and supervise inventory processes, including receiving, counting, ordering, pricing, returning, and transferring merchandise for front-end and pharmacy.
Help ensure store operations comply with applicable laws and regulations, including those related to alcohol, tobacco, fresh food, and pharmacy products.
Support team-member safety and well-being, use the Security Operations Center effectively, follow company policies, and maintain respectful working relationships.
Analyze store and pharmacy financial and performance data, identify sales opportunities, develop action plans, control costs, and reduce loss.
Review daily performance indicators and weekly operational metrics, and discuss improvement plans with the Store Manager and District Manager.
Work with the Pharmacy Manager and/or Pharmacy Operations Manager to improve pharmacy performance.
Learn key inventory metrics and processes and help grow front-end and pharmacy business through initiatives, community outreach, and retail partnerships.
Learn Walgreens people-management practices and systems, including training, coaching, performance conversations, discipline, and performance improvement plans.
Support the Store Manager in building team engagement and using team members’ strengths to address challenges and adapt to change.
Attend critical communication sessions, learn feedback and communication practices, assist with community events, and gain experience facilitating discussions about operational and engagement metrics.
Complete special assignments and other tasks as assigned, including assisting team members as needed.