Steward Jobs

About The Position

Requirements

• High school diploma or equivalent; experience in a hotel or related field is preferred.
• Ability to work flexible and long hours when required.
• Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, push, pull, or otherwise move objects.
• Ability to stand for the entire shift.
• Maintain a warm and friendly demeanor.
• Effective verbal and written communication with employees and guests at all levels.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Approach encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend required hotel meetings and trainings.
• Maintain regular attendance according to scheduling and hotel standards.
• Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
• Comply with Highgate Hotel standards and regulations for safe and efficient hotel operations.
• Work toward productivity, identify problem areas, and assist in implementing solutions.
• Effectively handle problems by anticipating, preventing, identifying, and solving them as necessary.
• Understand and apply complex information and data from various sources to meet objectives.
• Ability to cross-train in other hotel-related areas.
• Maintain confidentiality of information.
• Show initiative, including anticipating guest or operational needs.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Operate dishwashing equipment to thoroughly clean china, glass, and silver and maintain their sanitation.
• Return clean china, glass, and silver to their proper storage locations while minimizing breakage.
• Use proper safe-handling techniques for all chemicals.
• Sweep and mop, and keep the entire kitchen organized, including sinks, the ice machine, soap, and sanitizers.
• Manually wash and scrub pots and pans.
• Ensure dispensers are fully stocked with paper, soap, and sanitizer.
• Maintain cleanliness and orderliness in kitchens and utility work areas.
• Wash tile floors in all Food and Beverage areas.
• Empty trash and keep trash cans clean.
• Keep floors clean and dry and immediately clean up wet spills.
• Comply with Loss Prevention guidelines and follow safety rules and procedures; help ensure others comply with safety standards.
• Attend meetings and training as required by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law