Kitchen Steward

E11EVEN Club Hotel & Residences•Miami, FL
•Onsite

About The Position

The Kitchen Steward/Cleaner is responsible for cleaning operations in all Food and Beverage areas and maintaining an acceptable level of sanitation and cleanliness throughout those areas in accordance with the Department of Environmental & Health Services. The role includes operating dishwashing equipment, properly cleaning and storing china, glass, and silver, cleaning kitchen surfaces and floors, handling waste, and maintaining stocked dispensers. The steward follows chemical-handling, safety, and loss-prevention procedures and participates in required meetings and training.

Requirements

  • High school diploma or equivalent; experience in a hotel or related field is preferred.
  • Ability to work flexible and long hours when required.
  • Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, push, pull, or otherwise move objects.
  • Ability to stand for the entire shift.
  • Maintain a warm and friendly demeanor.
  • Effective verbal and written communication with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend required hotel meetings and trainings.
  • Maintain regular attendance according to scheduling and hotel standards.
  • Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
  • Comply with Highgate Hotel standards and regulations for safe and efficient hotel operations.
  • Work toward productivity, identify problem areas, and assist in implementing solutions.
  • Effectively handle problems by anticipating, preventing, identifying, and solving them as necessary.
  • Understand and apply complex information and data from various sources to meet objectives.
  • Ability to cross-train in other hotel-related areas.
  • Maintain confidentiality of information.
  • Show initiative, including anticipating guest or operational needs.

Nice To Haves

  • Experience in a hotel or related field.

Responsibilities

  • Operate dishwashing equipment to thoroughly clean china, glass, and silver and maintain their sanitation.
  • Return clean china, glass, and silver to their proper storage locations while minimizing breakage.
  • Use proper safe-handling techniques for all chemicals.
  • Sweep and mop, and keep the entire kitchen organized, including sinks, the ice machine, soap, and sanitizers.
  • Manually wash and scrub pots and pans.
  • Ensure dispensers are fully stocked with paper, soap, and sanitizer.
  • Maintain cleanliness and orderliness in kitchens and utility work areas.
  • Wash tile floors in all Food and Beverage areas.
  • Empty trash and keep trash cans clean.
  • Keep floors clean and dry and immediately clean up wet spills.
  • Comply with Loss Prevention guidelines and follow safety rules and procedures; help ensure others comply with safety standards.
  • Attend meetings and training as required by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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