Service Advisor Jobs

About The Position

Requirements

• Ability to successfully complete a pre-employment drug screen and background check.
• Additional screening may include a motor vehicle check and/or DOT Physical.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong customer service, rapport-building, and salesmanship skills.
• Strong organizational and multitasking abilities, with attention to detail.
• Effective teamwork skills.
• Ability to navigate various computer programs, systems, and technology tools in daily operations.
• Ability to talk, hear, move around, lift up to 50 pounds, see clearly to perform job duties, and work in various temperatures.

Nice To Haves

• Six months of customer service or sales experience is preferred.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates and sales promotions, and obtain necessary approvals and payments.
• Keep customers updated on vehicle status and explain completed work comprehensively.
• Handle customer complaints and resolve concerns.
• Collaborate with managers in talent acquisition efforts.
• Manage operations and employee-vehicle deployment to help ensure customer satisfaction.

Benefits

• Company-funded tuition assistance
• Paid Time Off
• Flexible Scheduling
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program