Service Advisor Jobs

About The Position

Requirements

• Effective interpersonal and oral communication skills.
• Comfort suggesting additional services based on inspection and/or manufacturer and Valvoline recommendations.
• Eagerness to learn and grow.
• Ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
• Fluency in English reading, writing, and speaking.
• Occasionally lift up to 50 pounds.
• Full mobility and ability to work with hands above the head.
• Ability to stand for extended periods and climb stairs.
• Comfort working in a non-climate-controlled environment.

Responsibilities

• Create positive impressions and build loyal customers through customer service.
• Use product and service knowledge to present oil change options and additional services.
• Suggest additional services based on inspections and/or manufacturer and Valvoline recommendations.
• Communicate with guests face-to-face.
• Participate in training to learn about products, services, company knowledge, and safety procedures.
• Be willing to cross-train as a top-side technician.

Benefits

• Competitive weekly pay of $19.50 per hour.
• Paid on-the-job training.
• Flexible work schedule with no late evenings or holidays.
• Paid time off and holiday pay.
• Company-provided uniforms and tools.
• Tuition and certification assistance and access to a free online university.
• Medical and prescription drug coverage with Health Savings Account contributions.
• Dental and vision plans.
• 401(k) retirement savings plan with 100% match up to 5%.
• Promotion from within.
• Back-up child and elder care.
• 50% discount on Valvoline Instant Oil Change automotive services. Benefits may differ depending on location and terms and conditions apply.