Service Advisor - Americana at Brand
About The Position
The Service Advisor supports Aritzia’s Service Department in delivering highly efficient, elevated Service Counter experiences and fostering loyal, enduring client relationships. The role ensures each interaction leaves an Everyday Luxury impression through precise, caring transactions and smooth day-to-day execution. Responsibilities include welcoming clients, helping them find the right products and counter, maintaining a steady and timely flow, preparing and packaging products for an elevated opening experience, completing accurate transactions and client capture, and supporting the Service Counter’s daily operations.
Requirements
- An aspirational sense of individual style.
- Commitment to learning and applying Aritzia’s Values and Business and People Leadership principles.
- Ability to collaborate fluently with cross-functional partners.
- Commitment to quality and investing in results that add value to the business.
Responsibilities
- Welcome clients at the Service Counter and guide them to the appropriate products and counter while maintaining a steady, timely flow.
- Prepare and package products to create an elevated opening experience.
- Execute accurate and efficient transactions and complete client capture.
- Support seamless day-to-day execution at the Service Counter.
Benefits
- Product discount.
- Baby Leave Program providing up to 16 weeks of paid time.
- Aritzia Virtual Wellness, with 24/7 resources supporting physical, mental, social, and financial wellbeing.
- On-site A-OK Cafe in select boutiques.
- Growth and recognition opportunities through a pay-for-performance philosophy.
- Aspirational workspaces and elevated employee perks and experiences.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
