Service Advisor - Americana at Brand

Aritzia • Glendale, CA

1d

About The Position

Aritzia’s Service Department is responsible for delivering highly efficient and elevated Service Counter experiences. The Service Advisor helps create highly elevated service that fosters loyal, enduring relationships with clients, ensuring each Service Counter interaction leaves a lasting Everyday Luxury impression through precise, attentive transactions. The role supports the client journey, product presentation and packaging, transactional excellence, and smooth day-to-day Service Counter operations.

Requirements

• An aspirational sense of individual style.
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles.
• The ability to collaborate fluently with cross-functional partners.
• A commitment to quality and investing in results that add value to the business.

Responsibilities

• Support the client journey at the Service Counter by welcoming clients and matching them to the appropriate products and counter to maintain steady, timely flow.
• Curate product presentation from preparation through packaging to create an Everyday Luxury opening experience.
• Execute accurate, efficient transactions and complete client capture.
• Support the Service Counter to enable seamless day-to-day execution.

Benefits

• Product discount.
• Up to 16 weeks of paid Baby Leave.
• Aritzia Virtual Wellness: 24/7 resources supporting physical, mental, social, and financial wellbeing.
• Access to the on-site A-OK Cafe in select boutiques.
• Growth and recognition opportunities through a pay-for-performance philosophy.
• Aspirational workspaces and elevated employee perks and experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed