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Sales Associate or Sales Manager

Tire Discounters•Indianapolis, IN

About The Position

Sales Associates and Sales Managers are neighborhood experts in auto maintenance and repair who grow sales for their store location while providing superior customer satisfaction. They evaluate customer needs, recommend appropriate products and services, manage customer tickets through completion, and contribute to a clean, well-presented store. The role also involves customer outreach, teamwork, and assisting in the shop as needed. Tire Discounters provides training and advancement opportunities, including a potential career path from Sales Associate to Sales Manager to General Manager. Prior automotive experience is not required; training is provided.

Requirements

  • Prior retail sales or customer service experience is highly desirable.
  • Excellent communication and customer service skills.
  • Strong organization and multitasking capabilities.
  • Strong work ethic, drive, and goal orientation.
  • Ability to thrive in a fast-paced environment.
  • Availability to work on Saturdays.
  • Ability to stand for long periods without sitting and lift up to 75 pounds.
  • Valid driver's license.
  • Must be authorized to work in the USA and at least 18 years of age.

Nice To Haves

  • Tire or automotive experience is a plus, but not required.

Responsibilities

  • Evaluate customer needs and recommend products and services accordingly.
  • Drive sales growth for the store location, including making daily customer calls to increase sales opportunities.
  • Coordinate each customer ticket through to completion while following company policy and procedures fully and accurately.
  • Provide outstanding customer service to every customer.
  • Take accountability for the presentation of the property, both inside and outside the store.
  • Promote a culture of cooperation and collaboration among team members.
  • Assist in the shop as necessary.

Benefits

  • Comprehensive benefit plans.
  • Industry-leading training and development programs and clear advancement tracks.
  • Fully paid ASE training and a generous tool discount program for Service Technicians.
  • Base hourly rate, overtime, SPIFFs, and monthly bonus opportunities are included in the compensation plan.

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