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Full Time - Sales Associate - ProServices - Day

Lowe's Home Centers•Cheyenne, WY
•Onsite

About The Position

The Sales Associate, working in Pro Services, provides friendly and professional customer service to help customers find products and services for home improvement needs. The associate welcomes customers, answers questions, helps locate and select merchandise, and may occasionally load merchandise. The position involves listening to customers, organizing merchandise, processing orders and deliveries, and helping customers through shopping or checkout. Daily responsibilities may vary by department and store needs. Associates may cross-train in other store areas and prepare merchandise to meet customer needs, such as tinting paint, cutting pipe, wood, drywall, or blinds.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
  • Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background; Lowe’s strongly encourages military and veteran applicants.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally load merchandise.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.

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