About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space and support the sales team both behind the scenes and on the sales floor. Duties include preparing products, restocking displays, assisting with transactions, anticipating team needs, and keeping the space ready for customers during the busy season. The role calls for flexible team players who can handle multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability. Colleagues help keep the sales floor clean, organized, and prepared for customers; review sales goals and information about new arrivals, top sellers, trends, and promotions; and provide friendly, personalized customer service. They maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and assisting with merchandise moves. They support the team through honesty, care, and collaboration, work toward sales goals, and seek to improve individual and store results. The position requires talking, lifting, frequent movement, standing, reaching, and use of computers and other technology, including handheld equipment and cash registers. It also requires standing for at least two consecutive hours, lifting at least 25 pounds, and stooping, kneeling, crouching, and climbing ladders. Close vision, color vision, depth perception, and focus adjustment are required.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to talk, lift, move frequently, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers; ability to process register transactions.

Responsibilities

  • Create a warm, inviting customer experience in the fragrance department.
  • Keep the department stocked, beautifully merchandised, clean, organized, and ready for customers.
  • Prepare products, restock displays, and support the sales team on the floor and behind the scenes.
  • Assist with customer transactions and provide friendly, personalized service.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts; process damages and testers; return select merchandise to vendors; update signs and pricing; and assist with merchandise moves.
  • Support customers through the sales process, share Loyalty program benefits, ensure they have what they need, and thank them sincerely.
  • Collaborate with colleagues and work toward sales goals and individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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