About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team both behind the scenes and on the floor. Tasks include preparing products, restocking displays, assisting with transactions, and anticipating team needs so customers feel cared for during the busy season. The role combines customer service and sales support. You welcome customers, engage in friendly conversations, learn about products and promotions, work toward sales goals, and help maintain the department by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create a warm, inviting experience for customers in the fragrance department.
  • Maintain a clean, organized, fully stocked, and shoppable sales floor.
  • Prepare products and restock displays; support the sales team on the floor and behind the scenes.
  • Welcome customers, engage them in friendly conversations, and share product, trend, and promotion information.
  • Work toward daily sales goals and share Loyalty program benefits with customers.
  • Merchandise new receipts; process damages and testers and return selected merchandise to vendors.
  • Update signs and pricing and support merchandise moves.
  • Assist with transactions and help ensure customers have what they need before they leave.
  • Collaborate with colleagues and support store and individual results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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