Full Time - Sales Associate - Paint - Opening

Lowe's Home Centers•Gilbert, AZ

About The Position

As a Customer Service Associate in the Paint department, you welcome customers to Lowe’s and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, help them select and locate merchandise, and provide friendly, professional service. You may occasionally load merchandise, organize and replenish shelves, process orders and deliveries, and prepare paint by tinting and mixing it based on customer needs. Department and daily duties may vary according to store needs and your skills. Associates may cross-train in other store areas and guide customers through shopping or checkout. The role may involve occasional travel to meetings, training, or neighboring stores. Work conditions can include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines and use powered equipment only as required and with proper training or help from a trained coworker.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help provide customer service.
  • Prepare department merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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