Full Time - Sales Associate - Paint - Opening

Lowes•Hatfield Township, PA

About The Position

The Sales Associate provides friendly, professional customer service in Lowe’s Paint department, welcoming customers and helping them find products and services for their home improvement needs. The role involves answering questions, helping customers locate and select merchandise, occasionally loading items, organizing and replenishing merchandise, and helping ensure orders and deliveries are handled accurately and on time. Department tasks may include preparing merchandise to meet customer needs, such as tinting and mixing paint. Associates may also train across other store areas and guide customers through shopping or checkout.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Assist customers with locating, selecting, and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to support customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
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