Full Time - Sales Associate - Paint - Opening

Lowe's Home Centers•Hatfield, PA

10d

About The Position

As a Customer Service Associate in the Paint department, you welcome customers to Lowe’s and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and locate merchandise, and ensure their needs are met. You may occasionally load merchandise, organize and replenish shelves, process orders and deliveries, and prepare products for customers, including tinting and mixing paint. Associates may cross-train in other store areas and guide customers through shopping or checkout. The position may involve working indoors and outdoors in changing weather and climate conditions, exposure to noise and moving equipment, and occasional travel to meetings, training, or neighboring stores. Work conditions and daily duties may vary by department and location.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.