Full Time - Sales Associate - Paint - Opening
About The Position
As a Customer Service Associate in the Paint department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and may assist with loading items. You also replenish merchandise, process orders and deliveries, and prepare department products for customers, including tinting and mixing paint. Associates may be cross-trained in other store areas and help guide customers through shopping or checkout. Duties can vary by department and may include other tasks as assigned.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-train in other areas of the store to support customer service.
- Prepare merchandise based on customer needs, including tinting and mixing paint.
- Guide customers through shopping or checkout.
- Occasionally load merchandise and complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
