Sales Associate

Goodwill Industries of Akron•Medina, OH

About The Position

Goodwill Industries of Akron is hiring an entry-level Sales Associate / Cashier to serve customers and donors while supporting the organization’s community mission. The Sales Associate is the face of the agency and helps provide an excellent customer experience in a busy retail environment. The role includes greeting customers, promoting the Elizabeth Clark Fund and Goodwill Club membership, operating the cash register and point-of-sale system, completing reports and cash-handling tasks, answering phone calls, selecting and pricing donated goods and textiles, and maintaining neat and clean areas. The position requires a flexible schedule that includes weekends, evenings, and holidays as required.

Requirements

Ability to operate a cash register, including basic math, computer, and typing skills.
Ability to count back change.
Ability to lift up to 30 pounds.
Customer service skills.
Friendly demeanor and excellent interpersonal and verbal communication skills.
Reliability and trustworthiness.
Ability to work independently while fostering a strong team atmosphere and promoting the agency positively.

Responsibilities

Greet customers and donors warmly and provide customer service as the top priority.
Inform customers about the Elizabeth Clark Fund and invite them to participate.
Encourage customers to sign up for or use their Goodwill Club membership.
Assist with purchases by operating the cash register and point-of-sale system accurately and efficiently.
Complete donation counts, readings, daily business statements, deposits, and cash drawer balances.
Answer phone calls with a friendly, customer-focused manner and listen carefully.
Select and price donated goods and textiles in accordance with Goodwill quality control standards.
Keep all areas neat and clean.