Sales Associate

iCRYO - Westminster, CO•Westminster, CO

13d

About The Position

iCRYO is an upscale wellness service retailer offering cryotherapy, infrared therapy, body sculpting, IV therapy, and related services. Its mission is to improve the lifestyle of team members and guests by providing professional, affordable, and convenient recovery services. The company emphasizes teamwork, accountability, productivity, and high-quality guest experiences. The Sales Associate helps guests pursue their lifestyle goals through exceptional service, social media marketing, and participation in community events. The role also involves learning about the company’s products and services, working collaboratively with other employees, and maintaining center safety protocols. The ideal candidate is energetic, passionate about wellness and recovery, customer-focused, confident, honest, detail-oriented, and able to work with minimal direct supervision.

Requirements

Ability to work a minimum of 15–20 hours per week with a flexible schedule, including nights and weekends.
Good time-management skills and judgment, with the ability to multitask.
Exceptional guest experience skills.
Ability to understand guest needs and explain services competently, efficiently, and professionally.
Ability to maintain a professional appearance and positive attitude.
Ability to maintain trust and communicate effectively with managers and peers.
Ability to perform duties with minimal direct supervision.

Nice To Haves

Passion for or experience in health and wellness.

Responsibilities

Attend to guests promptly upon arrival and provide exceptional guest service.
Help guests achieve their lifestyle goals and educate them about appropriate services.
Market the company through social media and attend community events.
Continue learning about the company’s products and services.
Work as a team with other employees and communicate efficiently with managers and peers.
Maintain safety protocols and a clean environment in the center, upholding company standards.
Handle and resolve guest issues to maintain guest loyalty.
Meet or exceed company productivity requirements, including sales goals.
Work with the Center Manager and team to identify and solve problems, set expectations and goals, and complete daily tasks.
Complete ongoing and continued education.