Sales Associate LA, CA Job 468.26

Dunn-Edwards Paints•Artesia, CA

1d•Onsite

About The Position

Sales Associates at Dunn-Edwards provide homeowners and professionals with a distinctive shopping experience through customer service, product knowledge, and sales. They advise customers in person and by phone, process orders and transactions, maintain merchandise and store areas, and build trusted partnerships with painting professionals. Associates learn about coatings, products, and services through the Dunn-Edwards Learning Network and job certification programs, supporting effective recommendations and potential advancement opportunities. The role upholds the store’s goal of fast, reliable service and a well-stocked, maintained store. This is a full-time position. Opening shifts may start as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location; some stores are open seven days per week. The role has physical demands that may include lifting items weighing 5 to 75 pounds, using electronic equipment, driving a large delivery vehicle, climbing ladders, walking on uneven surfaces, standing for long periods, and using a respirator. The position also involves face-to-face and telephone customer interactions, including discussions about color.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Ability to communicate clearly in writing and verbally.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Ability to read and write English for safety purposes.
Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions.
General computer knowledge, mathematical experience, and customer service skills.
Ability to meet the physical demands described, which may include lifting 5 to 75 pounds, using electronic equipment, driving a large delivery vehicle, climbing ladders, walking on uneven surfaces, standing for long periods, and using a respirator.

Responsibilities

Connect with customers, ask about their projects, and offer options and advice to meet their needs.
Ensure product delivery meets Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and represent the Dunn-Edwards brand positively.
Take customer orders efficiently by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain appropriate merchandise inventory levels.
Stock and merchandise products according to planogram.
Meet core competency expectations for customer focus, attention to detail, problem solving, initiative, and teamwork.
Complete additional duties as assigned.