Sales Associate OC CA, Job 461.26
About The Position
Sales Associates at Dunn-Edwards provide customer service and a distinctive shopping experience for homeowners and professionals. They advise customers about projects and product options, build trusted relationships with painting professionals, and process orders and transactions by phone, email, and in person. Associates help keep merchandise stocked and store areas organized, clean, and maintained while upholding the store’s commitment to fast and reliable service. They learn about the coatings industry, products, and services through the Dunn-Edwards Learning Network and job certification programs, supporting customer recommendations and potential advancement opportunities.
Requirements
- High school diploma or GED, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and speak effectively to customer or employee groups.
- Ability to read and write English for safety purposes.
- Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and interpret bar graphs.
- Ability to operate a point-of-sale system and complete cash transactions accurately.
- Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
- General computer knowledge, mathematical experience, and customer service skills.
- Ability to meet the physical demands of the role, which may include lifting 5–75 pounds, using electronic equipment, driving a large delivery vehicle, climbing ladders, walking on uneven surfaces, standing for extended periods, interacting with customers, and using a respirator.
Responsibilities
- Connect with customers, ask about their projects, and provide options and advice to meet their needs.
- Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
- Act professionally and serve as a positive representative of the Dunn-Edwards brand.
- Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
- Follow company safety standards.
- Clean and maintain assigned store areas and equipment.
- Help maintain appropriate merchandise inventory levels.
- Communicate clearly in writing and verbally.
- Stock and merchandise products according to planograms.
- Meet role expectations for customer focus, attention to detail, problem solving, initiative, and teamwork.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
