Sales Associate SD, CA Job 450.26
About The Position
Sales Associates at Dunn-Edwards deliver customer service that offers a distinctive shopping experience for both homeowners and professionals. Responsibilities include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping the sales floor stocked, organizing the sales floor and stock areas, and building trusted partnerships with painting professionals. Associates interact with customers via phone and in-person to offer expert advice and process transactions. They are responsible for upholding the store's vision of fast and reliable service while ensuring the store is well-maintained. Associates participate in the Dunn-Edwards Learning Network and job certification programs to assist in making proper recommendations and building a foundation for advancement.
Requirements
- Four years of High School with diploma or GED equivalent, or equivalent combination of education and experience
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to read and write English for safety purposes
- Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- Ability to compute rate, ratio, and percent and draw/interpret bar graphs
- Ability to operate a Point of Sales system and complete cash transactions with financial accuracy
- Ability to solve practical problems and deal with a variety of concrete variables
- Ability to interpret instructions in written, oral, diagram, or schedule form
- General computer knowledge and customer service skills
Responsibilities
- Make a connection with customers, ask questions about their project, and provide options and advice
- Ensure delivery of product meets quality and service expectations
- Conduct self in a professional manner as a positive extension of the brand
- Efficiently take customer orders through email, phone, and in-person and process through point-of-sale
- Adhere to company safety standards at all times
- Clean and maintain all areas of the store and equipment
- Assist with maintaining proper merchandise inventory levels
- Communicate clearly both written and verbal
- Stock and merchandise products according to planogram
- Meet expectations of core competencies: Customer Focus, Attention to Detail, Problem Solving, Initiative, and Teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
