Lead Sales Associate CC, CA Job 440.26

Dunn-Edwards Paints•Clovis, CA

11h

About The Position

Lead Sales Associates at Dunn-Edwards deliver and model customer service that creates a distinctive shopping experience for homeowners and professionals. They provide product advice, process customer transactions, maintain merchandise and store areas, and uphold the store’s vision of fast and reliable service. The role includes acting as a model for Store Sales Associates and building trusted partnerships with painting professionals. Associates continue learning about the coatings industry, products, and services through the Dunn-Edwards Learning Network and job certification programs. This learning supports customer recommendations and may help build a foundation for advancement opportunities as the company grows. The position requires operating a company vehicle for store business and a valid driver’s license. Opening shifts may begin as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location, and some stores are open seven days per week.

Requirements

Ability to communicate clearly in writing and verbally.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and read and write English for safety purposes.
Ability to perform basic arithmetic, compute percentages, analyze report data and statistics, and complete cash transactions accurately.
Ability to operate a point-of-sale computer system.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions.
Valid driver’s license.
Ability to meet the physical demands of the position, including lifting items weighing 5 to 75 pounds, using electronic equipment, driving, climbing ladders, walking on uneven surfaces, interacting with customers, standing for long periods, and using a respirator.

Nice To Haves

Bilingual ability.

Responsibilities

Connect with customers, ask about their projects, and provide options and advice to meet their needs.
Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and represent the Dunn-Edwards brand positively.
Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain proper merchandise inventory levels.
Stock and merchandise products according to planograms.
Drive store improvements in designated key performance metrics.
Operate a company vehicle to conduct store business.
Meet core competency expectations in customer focus, attention to detail, problem solving, initiative, and teamwork.
Complete additional duties as assigned.