Sales Associate OC CA, Job 436.26

Dunn-Edwards Paints•Irvine, CA

About The Position

Sales Associates at Dunn-Edwards provide homeowners and professional customers with a distinctive shopping experience through customer service, product advice, and sales. They help customers identify project needs and recommend suitable options, process orders and transactions, maintain merchandise and store areas, and build trusted partnerships with painting professionals. Associates learn about the coatings industry, products, and services through the Dunn-Edwards Learning Network and job certification programs, supporting effective customer recommendations and potential advancement opportunities. The role upholds the store’s goal of fast, reliable service and a well-stocked, maintained store. This is a full-time position. Opening shifts may start as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location; some stores are open seven days per week.

Requirements

High school diploma or GED equivalent, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to read and write English for safety purposes.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
General computer knowledge, mathematical experience, and customer service skills.
Ability to communicate clearly, both verbally and in writing.

Responsibilities

Connect with customers, ask about their projects, and offer options and advice to meet their needs.
Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally as a positive extension of the Dunn-Edwards brand.
Take customer orders efficiently by email, phone, or in person, and process them through the point-of-sale system.
Adhere to company safety standards.
Clean and maintain assigned store areas and equipment.
Assist with maintaining proper merchandise inventory levels.
Stock and merchandise products according to planogram.
Meet core competency expectations for Customer Focus, Attention to Detail, Problem Solving, Initiative, and Teamwork.
Perform additional duties as assigned.