Sales Associate RV, CA Job 435.26

Dunn-Edwards Paints•Victorville, CA

About The Position

Sales Associates at Dunn-Edwards provide customer service and a distinctive shopping experience for homeowners and professionals. They learn about the coatings industry, products, and services; keep merchandise stocked; organize sales-floor and stock areas; and build trusted partnerships with painting professionals. Associates interact with customers in person and by phone to offer advice, make recommendations, and process transactions, while upholding the store’s standards for fast, reliable service and a well-maintained environment. Training is provided through the Dunn-Edwards Learning Network and job certification programs, which support customer assistance and potential advancement opportunities. This is a full-time role. Opening shifts may begin as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location, and some stores are open seven days per week. The position has physical requirements that may include lifting items weighing 5 to 75 pounds, using electronic equipment, driving a large delivery vehicle, climbing ladders, walking on uneven surfaces, interacting with customers, standing for extended periods, and using a respirator.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Ability to communicate clearly in writing and verbally.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to read and write English for safety purposes.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
General computer knowledge, mathematical experience, and customer service skills.
Ability to meet physical requirements that may include lifting 5-to-75-pound items, using electronic equipment, driving a large delivery vehicle, climbing ladders, walking on uneven surfaces, standing for long periods, interacting with customers, and using a respirator.

Responsibilities

Connect with customers, ask about their projects, and offer options and advice to meet their needs.
Ensure product delivery meets Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally as a positive extension of the Dunn-Edwards brand.
Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain appropriate merchandise inventory levels.
Stock and merchandise products according to planograms.
Meet core competency expectations for customer focus, attention to detail, problem solving, initiative, and teamwork.
Perform additional duties as assigned.