Lead Sales Associate LA, CA Job 433.26

Dunn-Edwards Paints•Los Angeles, CA

About The Position

Lead Sales Associates at Dunn-Edwards deliver and model customer service that creates a distinctive shopping experience for homeowners and professionals. The role involves advising customers about their projects and product options, processing orders and transactions, keeping merchandise stocked, and maintaining the sales floor, stock areas, and equipment. The Lead Sales Associate serves as a role model for Store Sales Associates and builds trusted partnerships with painting professionals while supporting the store’s goal of fast, reliable service. Associates continue learning about the coatings industry, products, and services through the Dunn-Edwards Learning Network and job certification programs. This learning supports customer recommendations and may provide a foundation for advancement opportunities. The position requires a valid driver’s license and the ability to operate a company vehicle for store business. Opening shifts may begin as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m.; workdays vary by location, and some locations are open seven days per week.

Requirements

Valid driver’s license.
Ability to communicate clearly in writing and verbally.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and read and write English for safety purposes.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute percentages; and analyze report data and statistics.
Ability to operate a point-of-sale computer system and accurately complete cash transactions.
Ability to solve practical problems and interpret written, oral, diagram, or schedule-based instructions.
Ability to lift items weighing 5 to 75 pounds.
Ability to use computers, point-of-sale devices, and communication devices.
Ability to drive a motor vehicle, climb ladders, walk on uneven surfaces, interact with customers in person and by telephone, stand for long periods, and use a respirator.

Nice To Haves

Bilingual ability is a plus.

Responsibilities

Connect with customers, ask about their projects, and provide options and advice to meet their needs.
Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and represent the Dunn-Edwards brand positively.
Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain proper merchandise inventory levels.
Stock and merchandise products according to planograms.
Drive store improvements in designated key performance metrics.
Operate a company vehicle to conduct store business.
Meet core competency expectations related to customer focus, attention to detail, problem solving, initiative, and teamwork.
Complete additional duties as assigned.