Sales Associate CC, CA Job 439.26

Dunn-Edwards Paints•Clovis, CA

About The Position

Sales Associates at Dunn-Edwards provide customer service and create a distinctive shopping experience for homeowners and professional customers. They learn about the coatings industry, products, and services to offer advice and recommendations, build trusted partnerships with painting professionals, and support fast, reliable service. The role includes interacting with customers in person and by phone, processing orders and transactions, keeping merchandise stocked, and maintaining store and stock areas. Employees learn through the Dunn-Edwards Learning Network and job certification programs, which support their ability to assist customers and may provide a foundation for advancement opportunities. This position has no supervisory responsibilities. Opening shifts may start as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location; some stores are open seven days per week.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and communicate effectively with customers and employees.
Ability to read and write English for safety purposes.
Ability to perform arithmetic with whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
General computer knowledge, mathematical experience, and customer service skills.

Responsibilities

Connect with customers, ask about their projects, and provide options and advice to meet their needs.
Ensure product delivery, as needed, meets Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and act as a positive extension of the Dunn-Edwards brand.
Take customer orders by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain appropriate merchandise inventory levels.
Stock and merchandise products according to planograms.
Meet expectations for customer focus, attention to detail, problem solving, initiative, and teamwork.
Perform additional duties as assigned.