Sales Associate RV, CA Job 449.26

Dunn-Edwards Paints•Indio, CA

About The Position

Sales Associates at Dunn-Edwards provide customer service and a distinctive shopping experience for homeowners and professionals. They help customers identify project needs and recommend products, process customer orders and transactions, maintain merchandise and store areas, and build trusted relationships with painting professionals. Associates learn about coatings, products, and services through the Dunn-Edwards Learning Network and job certification programs to better assist customers and support potential advancement. The role requires general computer knowledge, mathematical ability, and customer service skills. It has no supervisory responsibilities. Full-time opening shifts may begin as early as 5:00 a.m., and closing shifts may end as late as 6:30 p.m. Workdays vary by location; some stores are open seven days per week.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively with customer or employee groups.
Ability to read and write English for safety purposes.
Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to operate a point-of-sale system and complete cash transactions accurately.
Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions.
General computer knowledge, mathematical experience, and customer service skills.
Ability to lift items weighing 5 to 75 pounds.
Ability to use computers, point-of-sale devices, and communication devices.
Ability to climb ladders, walk on uneven surfaces, and stand for long periods.
Ability to interact with customers in person and by telephone, including discussions relating to color.
Ability to use a respirator.

Responsibilities

Connect with customers, ask about their projects, and offer options and advice to meet their needs.
Ensure product deliveries meet Dunn-Edwards’ and customers’ quality and service expectations.
Conduct oneself professionally and act as a positive extension of the Dunn-Edwards brand.
Take customer orders efficiently by email, phone, and in person, and process them through the point-of-sale system.
Follow company safety standards.
Clean and maintain assigned store areas and equipment.
Help maintain appropriate merchandise inventory levels.
Communicate clearly in writing and verbally.
Stock and merchandise products according to the planogram.
Meet position competencies for customer focus, attention to detail, problem solving, initiative, and teamwork.
Perform additional duties as assigned.