Sales Associate

Norman's Gift Shops, Inc.•Bel Air South, MD
•$0 - $15•Onsite

About The Position

NORMAN’S, an employee-owned Hallmark Gold Crown retailer, is hiring a part-time Sales Associate for its Greenbrier Shopping Center location in Bel Air, Maryland. Sales Associates help customers celebrate occasions, share emotions, and find comfort through thoughtful products and service. They contribute to store sales goals and provide a genuine, memorable customer experience as an accessible source of product knowledge on the sales floor. The role calls for initiative, teamwork, and excellence throughout customer interactions.

Requirements

  • Must be at least 16 years of age.
  • Ability to work a flexible schedule that meets business needs, including events, holidays, evenings, and weekends.
  • Strong aptitude for basic math, including percentages and general arithmetic.
  • Ability to continuously stand and walk; frequently push and pull; occasionally bend, stoop, crawl, reach above the shoulders, kneel, climb a ladder, and carry up to 40 pounds.

Responsibilities

  • Deliver the Customer CARE program by connecting genuinely with customers, building relationships, and earning their business.
  • Prioritize the customer in all aspects of store service.
  • Consistently meet store-specific Crown Rewards enrollment goals.
  • Learn and use the register system efficiently, maintaining cash register accuracy and providing a pleasant point-of-sale experience.
  • Use effective selling skills during customer interactions to build sales and customer satisfaction.
  • Learn product knowledge for all merchandise and apply it when assisting customers.
  • Maintain and restock displays as directed by store management.
  • Perform additional duties as assigned.

Benefits

  • Flexible schedule.
  • 25% discount on merchandise purchased in company stores.
  • Incentive contests throughout the year.
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