Room Attendant
Faena Hotels and Residences LLC • Miami Beach, FL19d
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Room Attendant
Faena Hotels and Residences LLC•Miami Beach, FL
About The Position
The Room Attendant is responsible for maintaining guest-room cleanliness in accordance with Faena standards and helping ensure a sufficient number of vacant, clean rooms are available for sale. The role also includes cleaning occupied guest rooms and maintaining cleanliness in assigned public areas of the hotel.
Responsibilities
- Maintain knowledge of and comply with departmental policies, service procedures, and standards.
- Know the correct maintenance and use of equipment, and use equipment only as intended.
- Maintain positive relations with guests and residents, resolve guest complaints, and ensure guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Clean and replenish guest bedrooms and bathrooms according to established standards.
- Remove trash from guest rooms.
- Organize and stock the cleaning cart and linen closets on assigned floors.
- Complete assigned work accurately and in a timely manner.
- Maintain cleanliness in hotel public areas, including guest hallways, housekeeping closets, and Butler pantries.
- Report defects to the areas responsible for correcting them.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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