Hotel Room Attendant

Kinseth Hospitality Companies•Wichita, KS

20d

About The Position

Cleans hotel guestrooms and common areas, including lobbies, lounges, restrooms, corridors, elevators, and stairways, according to franchise standards and required timeframes. Duties include cleaning bedrooms, bathrooms, floors, windows, furniture, rugs, and other surfaces; handling linens; replenishing guest supplies; moving furniture and carpets as needed; transporting waste; replacing light bulbs; and maintaining housekeeping carts and equipment. The attendant greets guests warmly, protects guest privacy and belongings by following key-control and security policies, uses materials and equipment safely, and communicates room needs to maintenance. The employee must follow KHC and property-specific policies, including dress code, safety, and performance standards, maintain a professional image, and report to work as scheduled. The role involves regular standing, walking, handling, reaching, and bending, kneeling, crouching, or crawling; frequent climbing or balancing; and frequent lifting or moving of up to 25 pounds, with occasional lifting or moving of up to 50 pounds. Required vision abilities include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Clean guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
Handle hotel linens, including sorting, counting, folding, marking, or carrying them.
Clean rooms to franchise standards and within required timeframes, including making beds; cleaning furniture, walls, ceilings, woodwork, floors, windows, rugs, carpets, upholstered furniture, draperies, and bathrooms; and emptying wastebaskets and cleaning ashtrays.
Replenish bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guest privacy and personal belongings.
Use materials, chemicals, and tools safely to prevent injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies and property-specific guidelines, maintain a professional image, and report to work as scheduled.