Guest Room Attendant

WSLM Recruiting • Richland, WA

20d • $18 - $18 • Onsite

About The Position

Western States Lodging & Management is hiring a dependable, detail-oriented Guest Room Attendant for Home2 Suites Richland. The role helps ensure guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation. The attendant prepares welcoming rooms, responds to guest requests, and supports the hotel's daily operations and guest experience.

The position pays $17.73 per hour initially, with the starting rate based on experience and qualifications. It participates in a compensation program offering opportunities for future pay growth based on performance and career development. Eligible full-time associates are entitled to medical, dental, and vision insurance, Health Savings Account options, Personal Time Off, and vacation benefits. The company also offers a 401(k) with a dollar-for-dollar match up to 4%, hotel discounts at select properties, and optional supplemental insurance benefits.

The role involves frequent walking and standing, frequent bending, stooping, reaching, and repetitive cleaning tasks. Attendants must occasionally lift, move, or carry items weighing up to 50 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

Requirements

• Strong attention to detail and commitment to cleanliness standards.
• Ability to follow cleaning procedures, safety guidelines, and brand standards.
• Strong time-management skills and ability to complete assigned rooms efficiently.
• Positive, professional communication skills.
• Ability to work independently and contribute to a team environment.
• Dependability, organization, and commitment to excellent guest service.
• Ability to work safely with cleaning products and chemicals.
• Availability to work some weekends and holidays as business needs require.
• Authorization to work in the United States and proof of identity as required by federal law.
• Ability to frequently walk and stand throughout the shift, and frequently bend, stoop, reach, and perform repetitive cleaning tasks.
• Ability to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.

Nice To Haves

• High school diploma or equivalent preferred.
• 0–1 year of housekeeping, cleaning, hospitality, or related experience preferred.

Responsibilities

• Clean and service guest rooms according to hotel brand standards.
• Make beds and replace sheets, pillowcases, towels, and other linens.
• Dust furniture, vacuum carpets, mop floors, and maintain clean, organized rooms.
• Clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors.
• Replenish toiletries, towels, coffee supplies, cups, and other guest amenities.
• Ensure guest rooms are stocked, organized, and ready for arriving guests.
• Clean and maintain guest-accessible areas, including the lobby, hallways, elevators, fitness center, laundry areas, and other common spaces.
• Respond promptly and courteously to guest requests for towels, pillows, amenities, and other supplies.
• Report maintenance concerns, damaged items, or needed repairs to the appropriate department.
• Follow safety, sanitation, and security procedures.
• Handle cleaning chemicals properly and operate housekeeping equipment safely.
• Assist with laundry duties as needed, including sorting, washing, folding, and stocking linens.
• Work with front desk, maintenance, housekeeping, and other hotel associates to support daily operations.
• Demonstrate Western States Lodging & Management hospitality and service standards in guest interactions.

Benefits

• 401(k) with a dollar-for-dollar company match up to 4%.
• Hotel discounts at select Western States Lodging & Management properties.
• Medical, dental, and vision insurance plans for eligible full-time associates.
• Health Savings Account options for eligible full-time associates.
• Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
• Personal Time Off (PTO) and vacation benefits for eligible full-time associates.
• Opportunities for future pay growth based on performance and career development.
• Ongoing professional development and opportunities for long-term career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED