Guest Room Attendant

WSLM Recruiting • Boise, ID

1d • Onsite

About The Position

The Guest Room Attendant works independently to maintain guest-room cleanliness and uphold hotel and brand standards. The role also serves as a trusted resource for the housekeeping team by supporting and training newer associates, conducting room inspections, and helping maintain the supplies, procedures, and quality standards needed for an effective housekeeping operation. The position requires strong hospitality and customer-service skills, attention to detail, and the ability to handle guest requests and concerns professionally.

Requirements

• At least 3 years of housekeeping, guest room attendant, or related hospitality experience.
• Extensive knowledge of hotel housekeeping operations, cleaning techniques, and sanitation procedures.
• Strong understanding of guest-room cleanliness and quality standards.
• Strong customer-service and guest-relations abilities.
• Ability to handle escalated concerns and high-pressure situations professionally.
• Exceptional attention to detail and commitment to high cleanliness standards.
• Ability to work independently and contribute positively to the housekeeping team.
• Availability to work some weekends and holidays as business needs require.
• Authorization to work in the United States and proof of identity as required by federal law.
• Ability to frequently walk and stand throughout the shift, and frequently bend, stoop, reach, and perform repetitive cleaning movements.
• Ability to use proper body mechanics and lifting techniques to occasionally lift, move, or carry items weighing up to 50 pounds.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Clean and service guest rooms efficiently while meeting hotel and brand cleanliness standards.
• Prioritize daily cleaning responsibilities according to guest check-in and check-out times and operational needs.
• Provide hands-on training, guidance, and support to associates on cleaning procedures and quality expectations.
• Assist housekeeping leadership in developing and implementing cleaning protocols, procedures, and quality standards.
• Inspect guest rooms regularly for cleanliness, presentation, sanitation, and compliance with brand standards.
• Respond professionally to special guest requests and housekeeping needs.
• Help monitor housekeeping inventory, including cleaning products, linens, toiletries, and guest amenities.
• Support ordering and organizing cleaning supplies and amenities to maintain appropriate inventory levels.
• Follow and reinforce safety, sanitation, security, and chemical-handling procedures.
• Demonstrate the company’s hospitality and service standards in interactions with guests and associates.

Benefits

• Competitive hourly pay, with the starting rate based on experience and qualifications.
• Opportunities for future pay growth based on performance and career development.
• 401(k) with dollar-for-dollar company matching up to 4%.
• Hotel discounts at select company properties.
• Eligible full-time associates may receive medical, dental, and vision insurance, plus Health Savings Account options.
• Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
• Personal Time Off (PTO) and vacation benefits for eligible full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed