Guest Room Attendant

Horseshoe Bay Resort•Owings Mills, MD

About The Position

The Guest Room Attendant cleans assigned guest rooms and responds to guest requests to support outstanding guest service and the hotel’s financial profitability. Duties include making beds; cleaning bathrooms; dusting and vacuuming; replacing linens, towels, and guest amenities; performing deep cleaning and turn-down service as needed; maintaining and transporting the housekeeping supply cart; and disposing of trash and recyclables. Other job-related duties may be assigned by the associate’s supervisor. The description may be changed at the Company’s discretion and does not create an employment contract; associates remain at-will.

Responsibilities

  • Clean assigned guest rooms, including making beds, cleaning bathrooms, dusting, and vacuuming.
  • Change and replenish bed linens, towels, and guest amenities as needed.
  • Perform deep cleaning tasks as needed.
  • Stock, maintain, and transport the housekeeping supply cart daily.
  • Dispose of trash and recyclables.
  • Respond to special guest requests in a timely, friendly, and efficient manner.
  • Perform guest turn-down service as needed.
  • Perform other job-related duties assigned by the associate’s supervisor.
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