The Guest Room Attendant provides friendly, courteous service while cleaning assigned guest rooms and removing evidence of previous guests. The role requires completing room-cleaning and turndown duties, maintaining cleaning supplies and equipment, and keeping work areas and carts clean and safe. The attendant must follow department procedures and service guarantees, protect confidential information, handle keys and Lost and Found items appropriately, use personal protective equipment, and attend requested training and pre-shift meetings. The position also requires maintaining a steady pace, working independently with attention to detail, communicating professionally, and responding calmly to guest needs and emergencies. Work takes place in a fast-paced, smoking- and pet-friendly environment and involves substantial physical activity, including lifting and moving furniture.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed