Houseperson Utility - Steady Extra (Harrah's LV)

Caesars Entertainment•Las Vegas, NV
•Onsite

About The Position

The Houseperson Utility maintains the cleanliness of the hotel and ensures that Room Attendants' supply carts are emptied in a timely manner. All Caesar’s employees are expected to deliver great service, create a warm and friendly atmosphere, and ensure a fun and exciting environment where service excellence is paramount. Employees work as a team, maintain confidentiality, and adhere to company policies and gaming regulations. Key focus areas include delivering superior customer service, maintaining a positive attitude, building guest relationships, and utilizing the Service Recovery process. The role involves deep cleaning of rooms and overall hotel maintenance.

Requirements

  • High school diploma or General Education Degree (GED).
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

  • Housekeeping experience.

Responsibilities

  • Transports cleaning equipment up and down ramps.
  • Vacuums and shampoos carpet (daily).
  • Washes windows inside and out.
  • Washes and cleans walls, light fixtures, louvers, ceilings, shelves, and outside walls and cement walls.
  • Operates and controls all mechanical equipment including rotary machines, blowers, back vacuums, and a golf cart.
  • Cleans and empties various cleaning equipment including shampooers, buffers, and vacuums.
  • Recognizes and uses appropriate chemicals.
  • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen, and other related responsibilities.
  • Makes up rooms when needed.
  • Delivers guest amenities upon request, such as pillows, additional beds, and blankets.
  • Performs deep cleaning of rooms.
  • Overall cleaning of the hotel.
  • Performs all other duties as assigned.
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