Room Attendant Jobs

About The Position

Requirements

• Ability to communicate with guests in English.
• Ability to lift and carry 30 pounds and push and pull 60 pounds.
• Thorough knowledge of emergency procedures.
• Familiarity with the Associate Handbook and adherence to company work rules, procedures, and policies.

Responsibilities

• Provide high-quality service to guests at all times.
• Clean vacant rooms and return them to vacant-ready status; clean occupied rooms and return them to occupied-clean status.
• Clean guest-room lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floors, carpets, bathrooms, and vanity areas.
• Replenish guest-room supplies, including drinking glasses and writing supplies.
• Assist with the general clean program by changing blankets, duvets or bedspreads, and mattress pads as required or needed; complete other general-clean checklist items.
• Complete assigned daily room projects, such as thresholds and edging.
• Spot-clean guest-room carpets daily while cleaning rooms as part of the carpet care program.
• Keep the housekeeping cart clean and orderly and restock it daily.
• Report damaged or inoperable room items to Maintenance through a work order.
• Report discrepancies to the Housekeeping Manager.
• Help maintain clean and orderly associate lounge and locker room, public areas, stairwells, and back-of-house areas.
• Respond immediately to guest requests and inquiries.
• Wear the proper uniform in accordance with Standards of Appearance.
• Know emergency procedures and follow cleaning procedures as trained; continue practicing skills learned during training.
• Follow safety standards, remain alert to hazards, and promptly report or correct hazardous conditions.
• Practice good sanitization when cleaning guest rooms.
• Follow company work rules, procedures, and policies, including those in the Associate Handbook.
• Perform other assigned duties the associate is capable of performing.