Guest Room Attendant

WSLM Recruiting•Draper, UT

About The Position

Western States Lodging & Management is hiring a dependable, detail-oriented Guest Room Attendant for Hampton Inn Draper. The role helps ensure guest rooms and public areas meet hotel brand standards for cleanliness, comfort, and presentation, contributing to a welcoming and memorable guest experience. The attendant prepares rooms for arriving guests, responds to guest requests, and works with hotel associates to support daily operations. The position involves frequent walking and standing, repeated bending, stooping, reaching, and cleaning tasks, and occasionally lifting, moving, or carrying items weighing up to 50 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions. Western States Lodging & Management describes its mission as “Serving You Like Family” and says it invests in associates through meaningful work, professional development, and opportunities for career growth.

Requirements

Strong attention to detail and commitment to cleanliness standards.
Ability to follow cleaning procedures, safety guidelines, and brand standards.
Strong time-management skills and ability to complete assigned rooms efficiently.
Positive, professional communication skills.
Ability to work independently and contribute to a team.
Dependability, organization, and commitment to excellent guest service.
Ability to work safely with cleaning products and chemicals.
Availability to work some weekends and holidays as business needs require.
Authorization to work in the United States and proof of identity as required by federal law.
Ability to frequently walk and stand, bend, stoop, reach, and perform repetitive cleaning tasks.
Ability to occasionally lift, move, or carry items weighing up to 50 pounds, using proper body mechanics and lifting techniques.

Nice To Haves

High school diploma or equivalent preferred.
0–1 year of housekeeping, cleaning, hospitality, or related experience preferred.

Responsibilities

Clean and service guest rooms according to hotel brand standards.
Make beds and replace sheets, pillowcases, towels, and other linens.
Dust furniture, vacuum carpets, mop floors, and keep rooms clean and organized.
Clean and sanitize bathrooms, including toilets, sinks, showers, mirrors, and floors.
Replenish toiletries, towels, coffee supplies, cups, and other guest amenities.
Ensure guest rooms are stocked, organized, and ready for arriving guests.
Clean and maintain guest-accessible common areas, including the lobby, hallways, elevators, fitness center, and laundry areas.
Respond promptly and courteously to guest requests for towels, pillows, amenities, and other supplies.
Report maintenance concerns, damaged items, or repairs needed to the appropriate department.
Follow safety, sanitation, and security procedures.
Handle cleaning chemicals properly and operate housekeeping equipment safely.
Assist with laundry duties as needed, including sorting, washing, folding, and stocking linens.
Work with front desk, maintenance, housekeeping, and other hotel associates to support daily operations.
Demonstrate the company's hospitality and service standards in guest interactions.

Benefits

Competitive hourly pay, with starting rate based on experience and qualifications.
Compensation program offering opportunities for future pay growth based on performance and career development.
401(k) with dollar-for-dollar company match up to 4%.
Hotel discounts at select Western States Lodging & Management properties.
For eligible full-time associates: medical, dental, and vision insurance plans, plus Health Savings Account options.
Optional supplemental benefits, including accident, critical illness, and hospital indemnity coverage.
Personal Time Off (PTO) and vacation benefits.
Professional development and opportunities for long-term career growth.

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