Room Attendant - SpringHill Suites Eau Claire

Coury Hospitality • Eau Claire, WI

5d

About The Position

The Room Attendant is responsible for maintaining the cleanliness, comfort, and overall appearance of guest rooms and public areas at SpringHill Suites Eau Claire. The role ensures guest rooms are prepared to Coury Hospitality’s standards and supports an exceptional guest experience and satisfaction.

The Room Attendant cleans and maintains guest rooms, replaces linens and amenities, prepares rooms for occupancy, and helps keep public areas clean, safe, and organized. The role responds courteously to housekeeping requests, delivers items to guest rooms, monitors supplies, properly handles cleaning equipment and chemicals, reports guest concerns, maintenance issues, and safety hazards, and collaborates with hotel departments and housekeeping team members. Additional duties may be assigned or revised based on management discretion and business needs.

Requirements

• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good physical stamina and time management skills.
• Ability to stand, walk, bend, and lift up to 40 pounds frequently.
• Ability to push and pull housekeeping carts and operate cleaning equipment.
• Ability to perform repetitive motions required for cleaning tasks.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous housekeeping experience preferred.

Responsibilities

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces.
• Replace linens, towels, and amenities according to property standards.
• Prepare guest rooms for occupancy in a timely manner.
• Assist with cleaning and upkeep of public areas, including hallways, lounges, restrooms, and elevators.
• Maintain cleanliness, safety, and organization throughout assigned areas.
• Respond courteously to guest housekeeping requests and deliver requested items to guest rooms.
• Report guest concerns and maintenance issues to the Housekeeping Supervisor or Front Desk.
• Monitor and report housekeeping supply and inventory levels.
• Use and store cleaning equipment and chemicals properly.
• Maintain clean and organized housekeeping carts and storage areas.
• Follow safety and sanitation procedures, including proper handling of cleaning chemicals.
• Report maintenance issues or safety hazards to the appropriate departments.
• Protect guest privacy and confidentiality in accordance with Coury Hospitality standards.
• Collaborate with housekeeping team members and communicate effectively with the Front Desk, Maintenance, and other departments.
• Assist in training new team members when needed.
• Perform additional or revised tasks as assigned by management based on business needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed