Room Attendant - SpringHill Suites Sandpoint

Level5 Hospitality•Ponderay, ID
•$18 - $19

About The Position

The Room Attendant cleans, restocks, and maintains assigned hotel rooms to provide high-touch housekeeping service for each guest stay. The role includes preparing rooms to hotel standards, maintaining supplies and linens, communicating room availability and maintenance needs, and respecting guest privacy.

Requirements

  • Be detail-oriented and thorough.
  • Remain discreet and respect guest privacy.
  • Perform consistent work to high standards.
  • Interact with guests in a pleasant, friendly manner.
  • Have sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
  • Be able to access and navigate the facility.
  • Adhere to safety requirements by wearing appropriate personal protective equipment.
  • Be able to perform routine, repetitive work that may require strenuous physical exertion, including moving objects weighing up to 50 pounds.

Nice To Haves

  • Ability to read, write, speak, understand, and communicate in basic English is preferred.

Responsibilities

  • Receive the assigned-room list from the manager and prioritize rooms requesting early cleaning.
  • Check cleaning-cart inventory and add needed supplies.
  • Knock and announce oneself before entering a room, returning later if it is occupied.
  • Remove soiled linens, towels, bedspreads, and blankets and replace them with fresh items.
  • Make beds and stock towels, washcloths, and hand towels according to policies.
  • Clean and disinfect bathrooms and kitchenette or coffee-preparation areas according to hotel policies.
  • Wipe room surfaces and clean mirrors.
  • Vacuum floors and remove trash.
  • Check and restock complimentary coffee, snacks, and toiletries according to the hotel checklist and policy.
  • Conduct a final inspection to ensure each room meets hotel standards.
  • Notify the supervisor when rooms are available and report suspicious activity to security.
  • Ensure soiled linens are laundered, including loading washers and dryers and folding sheets and towels as needed.
  • Notify the maintenance department of needed maintenance or repairs.
  • Take found items to the designated lost-and-found area when a guest has checked out.
  • Perform other related duties as assigned.
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